Petco

My personal experience at the Greeley location has always been phenomenal; the staff and manager are always very helpful and knowledgeable about their products. Ollie has been there every single time I've gone in and was able to calm Me down once when I walked in frustrated with their app as well as their website; she was able to override the items that were actually in stock with the 10% online discount and extremely pleasant in doing so. Ollie is always outgoing when I've walked in to pick up additional items. She's always very cheerful and pleasant to interact with. Last night I walked in for My online order because of a similar app/website issue and Barb and Rachel were also very pleasant in assisting with overriding items that were listed as "not available" for an online order and as frustrating as it is to have to go into the store for curbside pickup and having to explain to the store staff/manager I've just had to get used to it. ‍ On that note this review is based on the store staff not the app nor their Petco website they both have their cat food/supply inventory totally off. It is My hope that this matter will be addressed and resolved soon; it's been an ongoing issue for 5+ years and with today's technology one would think that it would have already been resolved. Come on Petco IT personnel; take care of this already! Items that were "not available"; supposedly.‍

Rebekah is by far the sweetest person to help care for my shy pup. My 3 year old long hair shepherd mix absolutely adores her visits and always comes home looking great. She is the only person I trust with my girl anymore 🙌 We have also had 3 phenomenal visits with Dr. Vega and her staff is always respectful and caring of our animals.

I think this is definitely a better store than petsmart however they need to update their online store times. I drove all the way across town to get my ferrets food after work when I got there it was 8:06pm which the site says it closed Thurday at 9pm. But on their hand drawn times on the store window it says 8pm. The lady was just locked the doors as I was walking up and she did not make any eye contact just started vacuuming. Keep your times updated online so people don't waste their time.

I'm a I'm a fish owner. And they tend to have their Fish Tank. Clean the only thing that I do not really like that. It is way too crowded. Every time you go to either buy fishes or look at fishes. To see what's out there seems like you're always running or bumping into people. It's too crowded there when there are more people. They need to expand their fish department. That's my opinio

If I could give this place zero stars I would!!! I came here back and October to get my yorkie groomed and the groomers made my dog bald. Which at the time I decided it was ok that her hair would grow out and she just fully grew her hair back in December!!! Fast forward to today I went to get her groomed and I specifically explained to the groomer how I wanted her groomed( 1 inch down on her fur, trim her face a bit, and cut her nails) I just went and pick up my dog and she’s completely bald!!! I’m very disappointed because I decided to go back and thought with me vividly explaining to the groomer what I wanted and even mentioned my past experiences and yet I still get the same results. I DO NOT RECOMMEND THIS PLACE FOR GROOMING. My dog has no fur to stay warm in the winter!!!!! The first 2 pics are after the groom, last 2 before the groom.

The vet clinic Vetco is ran by a very unprofessional and judgmental doctor. She would not treat my little tiny 7lb Min Pin. Dr. Vega did not even try to help accommodate us or help us in any way. I feel like she was busy that day so she was very quick to dismiss us as customers and say he was too vicious. HE WEIGHS 8lbs. Her vet tech was great! I wrote another bad review on the Vetco website and the owner reached out via the review to tell me to reach out. Probably to make sure it LOOKS like they did their due diligence. I have reached out 3 times now with zero response. I will continue to write bad reviews until someone gets ahold of me. Thanks!